Need IT assistance? An IT intern from CCC's computer technology programs is still available in the
library to assist you with software, hardware and other technology questions.
Mike is available from 4-6 on Mondays, and 1-6 on Tuesdays and
Thursdays. This service will be freely available to students, staff and
faculty throughout the spring semester.
Interns can assist you with navigating MS Office 365, OneDrive, ANGEL,
Moodle, and the student portal. They can also help you with network
questions, laptop and tablet use, and more. Need help with software or
printing your documents in the library? They can do this too!
Stop by the library and get the tech help you need to be successful in your courses.
The official blog of LeRoy M. Douglas Sr. Library, Clinton Community College.
Showing posts with label FAQs. Show all posts
Showing posts with label FAQs. Show all posts
Friday, April 21, 2017
Tuesday, February 3, 2015
FAQ - Why can't I access the databases using my laptop on campus?
Students using their own wireless devices (laptop, tablet, etc.) to access the Internet using the college's Wi-Fi will not be able to pass through our proxy server as they would if they were using a hard-wired device. Therefore, the browser will appear to "hang" and will not load the page.
There is a solution:
If you are using your own device to search databases while on campus, you will need to edit the URL to access the databases. This is due to campus firewall settings.
Here is the step by step process to do so, using Academic Search Complete as an example:
1. Hover over the link to the database and right-click to open menu
2. Select Copy Link Location
3. Open new browser tab/window
4. Paste link into browser address bar:
http://ezproxy.clinton.edu:2048/login?url=http://search.ebscohost.com/login.aspx?authtype=ip,uid&profile=ehost&defaultdb=a9h
5. DO NOT HIT ENTER
6. Highlight the entire proxy URL and equal sign (=) : http://ezproxy.clinton.edu:2048/login?url=
7. Hit DELETE key.
8. Press ENTER key - URL that remains should take you to the database
See Help section of Databases LibGuide:
http://clinton.libguides.com/content.php?pid=276285&sid=5320486
There is a solution:
If you are using your own device to search databases while on campus, you will need to edit the URL to access the databases. This is due to campus firewall settings.
Here is the step by step process to do so, using Academic Search Complete as an example:
1. Hover over the link to the database and right-click to open menu
2. Select Copy Link Location
3. Open new browser tab/window
4. Paste link into browser address bar:
http://ezproxy.clinton.edu:2048/login?url=http://search.ebscohost.com/login.aspx?authtype=ip,uid&profile=ehost&defaultdb=a9h
5. DO NOT HIT ENTER
6. Highlight the entire proxy URL and equal sign (=) : http://ezproxy.clinton.edu:2048/login?url=
7. Hit DELETE key.
8. Press ENTER key - URL that remains should take you to the database
See Help section of Databases LibGuide:
http://clinton.libguides.com/content.php?pid=276285&sid=5320486
FAQ - Using the KIC Scanner on Course Reserves
FAQ - My professor assigned a book for class and placed it on
reserve in the library. Can I photocopy the book so I don’t have to buy
it or keep coming back to the library to read it?
Copying a limited selection of pages or a chapter from a book or an article from a journal for your personal educational use is generally considered Fair Use. You should also limit yourself to making one copy of whatever you need and not multiple copies to share with your classmates.
Photocopying an entire copyrighted book to read for class is a violation of copyright law.
If you need to read the entire book, it would be better to purchase it or see if the library has a circulating copy that you can check out.
Copying a limited selection of pages or a chapter from a book or an article from a journal for your personal educational use is generally considered Fair Use. You should also limit yourself to making one copy of whatever you need and not multiple copies to share with your classmates.
Photocopying an entire copyrighted book to read for class is a violation of copyright law.
If you need to read the entire book, it would be better to purchase it or see if the library has a circulating copy that you can check out.
Friday, October 28, 2011
Why can't I access the Internet from my laptop when I'm in the library?
There are several reasons that you may not be able to access the CCC wireless network on your own laptop from within the library, which may include laptop settings, campus network issues and the existing demand on the wireless network. I would like to highlight the latter, network demand, which seems to be ever present in the library.
Clinton Community College’s IT department has installed several wireless hotspots across campus in each of the buildings, and in some cases multiple hotspots within a building. Each hotspot can accommodate up to 50 concurrent users. The Moore Building has four hotspots throughout, including one in Douglas Library, to support the heavy traffic we see on a daily basis. Unfortunately, we are finding demand far exceeds supply, and many users are unable to access the network from their laptops.
What many don’t realize is that smart phones and other mobile devices sign on to the wireless network, even when the phone/device could be using the 3G network provided by the carrier. Without making a change in the device’s settings, this is frequently automatic, therefore occupying one of the 50 allotted seats, most likely unintentionally. Given the number of smart phones and other devices in use on campus, these 50 seats go quite fast, therefore blocking laptop users who do not have access to 3G or any other network.
With this in mind, I would like to encourage mobile device users to check their device settings. Please change mobile device settings to prevent automatically “signing on” to the network when not in use. Also, please set the mobile device to select the 3G service provided by the carrier whenever possible.
If everyone were to make these minor changes to their smart phones, tablets and other devices, many Clinton Community College students, faculty and staff would benefit from increased network access throughout campus.
Friday, October 21, 2011
How to Use Google Scholar
Google Scholar is a great tool for searching across multiple Douglas Library resources for full text materials. Think of this as one of our many databases, and using it will be a piece of cake!
Remember: To use Google Scholar to access Douglas Library materials, you must navigate to Google Scholar from our Databases page and log in using your CCC username and password.
Steps to using Google Scholar:
1. From the Douglas Library homepage, click on the Databases link.
2. Locate Google Scholar in the Databases A-Z list.
3. Enter your username and password at the EZproxy login page. (You may not see this if you have already logged in to use other library databases.)
4. Once you log in you will arrive at the Google Scholar search page.
5. From here, you can search using the basic interface or you can click on Advanced Scholar Search to further limit your results.
6. Once you submit your search terms, you will retrieve a results list.
7. Within this list, materials marked "Full-text @ Clinton CC" in the right side margin of the page are available to you.
Having trouble using Google Scholar or other library resources? Get help from a reference librarian using Ask Us 24/7.
Remember: To use Google Scholar to access Douglas Library materials, you must navigate to Google Scholar from our Databases page and log in using your CCC username and password.
Steps to using Google Scholar:
1. From the Douglas Library homepage, click on the Databases link.
2. Locate Google Scholar in the Databases A-Z list.
3. Enter your username and password at the EZproxy login page. (You may not see this if you have already logged in to use other library databases.)
4. Once you log in you will arrive at the Google Scholar search page.
5. From here, you can search using the basic interface or you can click on Advanced Scholar Search to further limit your results.
6. Once you submit your search terms, you will retrieve a results list.
7. Within this list, materials marked "Full-text @ Clinton CC" in the right side margin of the page are available to you.
Having trouble using Google Scholar or other library resources? Get help from a reference librarian using Ask Us 24/7.
Friday, September 23, 2011
Printing One-Sided Documents
Our black & white printers default to printing double-sided. If you would like to print on just one-side of the page, follow these instructions:
1. When you are ready to print, click Properties on the print menu. (fig. 1)
2. Click the Finishing tab at the top of the menu. (fig. 2)
3. Uncheck Print on both sides. (fig. 2)
4. Click OK to print! (fig. 2)
1. When you are ready to print, click Properties on the print menu. (fig. 1)
2. Click the Finishing tab at the top of the menu. (fig. 2)
3. Uncheck Print on both sides. (fig. 2)
4. Click OK to print! (fig. 2)
 |
| Fig. 1 |
 |
| Fig. 2 |
Thursday, September 22, 2011
Suggest a Movie Purchase
Do you want to suggest a movie for our DVD collection at Douglas Library? Follow these steps to submit your purchase suggestion:
1. On the Douglas Library homepage, click the link for Media, which is located under the "Library Services" heading.
2. Once in the media guide, click the New Movies tab.
3. Click Have a purchase suggestion? and fill out the purchase suggestion form.
4. After filling out the required fields, click the Submit button to send your request.
1. On the Douglas Library homepage, click the link for Media, which is located under the "Library Services" heading.
2. Once in the media guide, click the New Movies tab.
3. Click Have a purchase suggestion? and fill out the purchase suggestion form.
4. After filling out the required fields, click the Submit button to send your request.
Friday, September 2, 2011
Searching the Library Catalog
Need help searching the Douglas Library catalog? Check out our guide on basic/advanced search strategies, managing your library account online, placing requests for materials, and more!
Searching the Library Catalog
Searching the Library Catalog
Tuesday, August 30, 2011
Accessing your CCC email account
CCC students can access their campus email account through their Student Portal.
1. Once you're logged in to your student portal, click the Web Mail link located in the left sidebar menu.
2. A gray pop-up box will appear asking for your username and password. Type out your full campus email address (username) and your password will be the same as the one you used to log into your student portal.
Your email address is: [username]@students.clinton.edu
Ex. janemsmith@students.clinton.edu
If you are experiencing difficulties accessing your student email account, check your username. Some students have their middle initial in their username and others don't. Try typing out your username with both your middle initial and without.
Passwords must be at least six characters long. They are case-sensitive and must include at least one uppercase, one lowercase, and one numeric character.
If you need further assistance, please Ask a Librarian!
1. Once you're logged in to your student portal, click the Web Mail link located in the left sidebar menu.
2. A gray pop-up box will appear asking for your username and password. Type out your full campus email address (username) and your password will be the same as the one you used to log into your student portal.
Your email address is: [username]@students.clinton.edu
Ex. janemsmith@students.clinton.edu
If you are experiencing difficulties accessing your student email account, check your username. Some students have their middle initial in their username and others don't. Try typing out your username with both your middle initial and without.
Passwords must be at least six characters long. They are case-sensitive and must include at least one uppercase, one lowercase, and one numeric character.
If you need further assistance, please Ask a Librarian!
Monday, May 9, 2011
How to cite Facebook
If you're citing in APA style, here's a useful resource on how to properly cite Facebook fan pages, group pages, and profile information.
If you're citing in MLA style, check out Purdue OWL's MLA Formatting and Style guide for information on how to cite an entire website or a specific page on a website.
If you're citing in MLA style, check out Purdue OWL's MLA Formatting and Style guide for information on how to cite an entire website or a specific page on a website.
Labeling x-axis and y-axis in Excel
After creating your graph in Excel, click on the Layout tab. Click "Axis Titles" to format both the vertical and horizontal axes of your graph. If you need to add a title to your chart, you can do so by clicking "Chart Title," which is also located under the Layout tab.
Saturday, May 7, 2011
How do I cite an interview in my paper?
If you're citing in MLA style, check out the interview section of Purdue Online Writing Lab's MLA Formatting and Style Guide. The guide breaks down how to properly cite a personal interview, published interviews, and more.
If you're citing in APA style, don't include any form of personal communication (e.g., emails, interviews, etc.) in your references. You'll only cite these resources in-text. Purdue OWL's APA Formatting and Style Guide has more information on how to handle these types of citations.
If you're citing in APA style, don't include any form of personal communication (e.g., emails, interviews, etc.) in your references. You'll only cite these resources in-text. Purdue OWL's APA Formatting and Style Guide has more information on how to handle these types of citations.
Friday, May 6, 2011
Emailing documents
How do I email my paper to myself?
Follow these steps:
1. Go to the Student Portal, and open your CCC webmail account.
2. Click New.
3. In the "To" box type your email address.
4. In the "Subject" box type the title of your paper.
5. Click Insert.
6. Click File.
7. Find the file copy of your paper that you saved and highlight it.
8. Click Insert (not the one you clicked before. Click the one above the word, "Cancel.")
9. Click Send.
Follow these steps:
1. Go to the Student Portal, and open your CCC webmail account.
2. Click New.
3. In the "To" box type your email address.
4. In the "Subject" box type the title of your paper.
5. Click Insert.
6. Click File.
7. Find the file copy of your paper that you saved and highlight it.
8. Click Insert (not the one you clicked before. Click the one above the word, "Cancel.")
9. Click Send.
Computer and email information
How can I find information about computers and student email on this campus?
You can find answers to your technology questions on the Student Portal website created by the Information Technology staff. Topics include usernames and passwords, email accounts, wireless hotspots, student network space (50 MB), printing quotas, and a knowledge base for Microsoft Office and Windows.
You can find answers to your technology questions on the Student Portal website created by the Information Technology staff. Topics include usernames and passwords, email accounts, wireless hotspots, student network space (50 MB), printing quotas, and a knowledge base for Microsoft Office and Windows.
Converting file formats
I saved my term paper at home in a file format that doesn’t work on campus. What can I do?
If you have saved your term paper in a format that is not supported on this campus, you can convert your file by following these easy steps as suggested by the IT Department.
If you have saved your term paper in a format that is not supported on this campus, you can convert your file by following these easy steps as suggested by the IT Department.
Saving your work on campus
I saved my work on a computer in the lab. When I came back after my class, I couldn’t find my saved document on the computer.
You cannot save a document to the campus computers because all changes are lost when you log off. You can save your work to your campus network folder or save to an external drive, such as a thumb or flash drive.
You cannot save a document to the campus computers because all changes are lost when you log off. You can save your work to your campus network folder or save to an external drive, such as a thumb or flash drive.
Transferring a graph or image from PDF to a Word document
How can I include a graph or image from a PDF document in my research paper?
Follow these steps:
1. Find the graphic in the PDF that you want to copy. On the Adobe Reader toolbar, click on the camera icon.
2. Click on the mouse and hold while dragging the mouse over the graphic in the PDF until it forms a box outlining the graphic. When you let go of the left mouse button, a snapshot will be taken of whatever was outlined. You will receive a message saying "The selected area has been copied to the clipboard."
3. Open the document to which you want to add the graphic and click where you want to insert the graphic in the document. Then right click on the mouse and choose "Paste." The selected snapshot will appear exactly as it looked in the PDF. Any graphic or image used in a research paper needs to be cited - instructions for citing sources can be found on the library's website under APA/MLA/Chicago Guides.
Follow these steps:
1. Find the graphic in the PDF that you want to copy. On the Adobe Reader toolbar, click on the camera icon.
2. Click on the mouse and hold while dragging the mouse over the graphic in the PDF until it forms a box outlining the graphic. When you let go of the left mouse button, a snapshot will be taken of whatever was outlined. You will receive a message saying "The selected area has been copied to the clipboard."
3. Open the document to which you want to add the graphic and click where you want to insert the graphic in the document. Then right click on the mouse and choose "Paste." The selected snapshot will appear exactly as it looked in the PDF. Any graphic or image used in a research paper needs to be cited - instructions for citing sources can be found on the library's website under APA/MLA/Chicago Guides.
Wireless Internet Access
I have my own laptop with wifi-capabilities. Where are the campus hotspots?
Many places on campus, including the Moore, Stafford and HPER buildings, have hotspots. Click here for a complete list.
Many places on campus, including the Moore, Stafford and HPER buildings, have hotspots. Click here for a complete list.
Student Portal
What's this about a student portal?
The student portal is a campus gateway to your schedule, advising, unofficial transcript, instructor contact information and many other services here at Clinton.
The student portal is a campus gateway to your schedule, advising, unofficial transcript, instructor contact information and many other services here at Clinton.
Works Cited Help
I have to write a bibliography for my term paper. Do you have any information?
The Online Writing Lab (OWL) at Purdue as excellent online guides for APA style and MLA style formatting.
Douglas Library has handouts on APA and MLA citation styles located at the reference desk and online. We also have copies of Concise rules of APA style, 6th ed. and MLA handbook for writers of research papers, 7th ed. available at the library.
Subscribe to:
Posts (Atom)